At Sport Blue Motion (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers – competitive swimmers, aquatic facilities, coaches, and team managers who rely on our high-performance swimwear and aquatic equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sportbluemotion.com.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Identification Information: Name, email address, shipping/billing address, phone number when you create an account or place an order.
- Payment Information: Credit card details (processed securely through our PCI-DSS compliant payment processors; we do not store complete card information).
- Team/Institutional Information: For bulk orders, we may collect school/club names, tax identification numbers, and purchase order details.
- Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
- Communication Data: Records of your correspondence with us via email or other channels.
2. How We Use Your Information
Your information helps us deliver the secure, high-performance experience you expect from a professional aquatic equipment provider:
- Process transactions and ship orders globally (excluding some Asian markets and remote regions)
- Provide customer support for payment-related questions and team order arrangements
- Improve our website and product offerings based on usage patterns
- Communicate about orders, products, services, and promotional offers
- Comply with legal obligations and prevent fraudulent transactions
3. Data Sharing and Disclosure
We maintain the same discretion with your data as we do with the technical details of our competition swimwear:
- Service Providers: We share necessary information with payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers under strict confidentiality agreements.
- Business Transfers: In case of merger, acquisition, or asset sale, customer information may be transferred.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- Team Orders: Institutional purchase information may be shared with authorized school/club representatives.
We do not sell your personal information to third parties.
4. Data Storage and Security
We protect your data with the same rigor as our 256-bit SSL encrypted payment processing:
- Data is stored on secure servers with limited access
- Regular security audits to maintain protection standards
- PCI-DSS compliant payment processing
- Encryption of sensitive data in transit and at rest
While we implement these measures, no internet transmission is 100% secure. We encourage customers to protect their account credentials.
5. Your Rights and Choices
As an athlete-focused company, we respect your control over your data:
- Access & Correction: You may review and update your account information by logging in or contacting us.
- Deletion: You may request deletion of personal data, subject to legal retention requirements.
- Marketing Communications: Opt-out of promotional emails using the unsubscribe link.
- Cookies: Manage preferences through your browser settings (see Section 6).
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, much like our swimwear enhances performance:
- Essential Cookies: Necessary for site functionality and secure checkout.
- Analytics Cookies: Help us understand how customers use our site to improve products and navigation.
- Preference Cookies: Remember your language and currency preferences (USD conversion at checkout).
Most browsers allow you to control cookies through settings. Disabling cookies may affect website functionality.
7. International Data Transfers
As a global supplier (excluding some Asian markets and remote regions), your data may be transferred to and processed in the United States and other locations. We ensure appropriate safeguards are in place for these transfers.
8. Children’s Privacy
While we sell boys’ swimwear for ages 12 and under, our website is not directed at children. We only collect children’s information when provided by parents/guardians or authorized institutional purchasers.
9. Changes to This Policy
We may update this policy to reflect changes in practices or regulations. The updated date will be posted at the top, and significant changes will be communicated to customers.
10. Contact Us
For privacy-related questions or concerns:
Email: [email protected]
Mail: Sport Blue Motion, 1321 Elmwood Avenue, Mesa, US 85201
We typically respond within 24-48 hours.
