Welcome to Sport Blue Motion! These Terms and Conditions govern your use of our website www.sportbluemotion.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.
1. Website Use and Intellectual Property
1.1 License to Use
We grant you limited, non-exclusive permission to access and make personal use of our website for purchasing high-performance swimwear and aquatic equipment.
1.2 Restrictions
You agree not to:
- Reproduce, duplicate, or resell our products or website content without express written permission
- Use our intellectual property (logos, designs, product images) without authorization
- Use automated systems to extract data from our website
1.3 User Content
By submitting reviews, comments, or other content, you grant us rights to use this material in marketing and product development.
2. Products and Services
2.1 Product Descriptions
We strive for accuracy in describing our competition-grade swimwear and aquatic equipment. However, we cannot guarantee that product descriptions, colors, or specifications are completely error-free.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Hygiene Products
Personal care items (body lotions, body wash) are final sale and cannot be returned for hygiene reasons.
3. Orders and Payments
3.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order.
3.2 Pricing
All prices are in USD. We may adjust prices at any time, but changes won’t affect confirmed orders.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You must provide accurate payment information and have sufficient funds for your purchase.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: For orders over $50 via EMS (15-25 business days)
4.3 International Orders
Customers outside the U.S. are responsible for all customs fees, taxes, and import duties. These are not included in your order total.
4.4 Delivery Issues
You must notify us within 7 days of expected delivery if your order hasn’t arrived. We’ll work with carriers to resolve the issue.
5. Returns and Exchanges
5.1 Return Policy
Most unused items in original condition may be returned within 15 days of delivery. Exceptions include:
- Personal care items (body lotion, body wash)
- Custom/special order items
- Items marked “final sale”
5.2 Return Process
To initiate a return:
- Email [email protected] with your order number and reason
- Wait for Return Merchandise Authorization (RMA)
- Ship item to: Sport Blue Motion Returns, 1321 Elmwood Avenue, Mesa, US 85201
5.3 Refunds
Refunds are processed within 3-5 business days of receiving your return. Original shipping fees are non-refundable.
5.4 Exchanges
For size/style exchanges, follow the return process and specify your replacement item. Additional charges or refunds will apply for value differences.
6. Customer Responsibilities
6.1 Accurate Information
You must provide complete, accurate information when creating accounts and placing orders.
6.2 Account Security
You’re responsible for maintaining the confidentiality of your account credentials and all activities under your account.
6.3 Prohibited Conduct
You agree not to:
- Use our site for unlawful purposes
- Interfere with site security or other users’ enjoyment
- Attempt to gain unauthorized access to our systems
7. Liability Limitations
7.1 Product Use
Sport Blue Motion is not liable for injuries resulting from improper use of our products. Aquatic equipment should only be used as intended by trained individuals.
7.2 Website Availability
We strive to maintain continuous site availability but aren’t liable for temporary outages or technical issues beyond our control.
7.3 Maximum Liability
Our total liability for any claim related to your use of our site or products is limited to the purchase price of the item(s) in question.
8. General Provisions
8.1 Governing Law
These terms are governed by Arizona state laws without regard to conflict of law principles.
8.2 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
8.3 Contact Information
For questions about these terms, contact:
Sport Blue Motion1321 Elmwood Avenue
Mesa, US 85201
Email: [email protected]
